Frequently Asked Questions (FAQ)
🛍️ General Questions
What is Toteblink?
Toteblink is a family-run online store offering problem-solving, affordable lifestyle products across categories like home, kitchen, kids, tech, and more — delivered across India.
Are your products original and quality-checked?
Yes! All our products are quality-checked before shipping. We only list items we trust and believe in.
How do I contact your customer service?
You can reach us via email at info@toteblink.com. We usually respond within 24–48 hours on business days.
🚚 Shipping & Delivery
Do you deliver across India?
Yes! We ship to all serviceable pin codes across India using trusted partners like Bluedart, Delhivery, DTDC, and Xpressbees.
How much is the shipping fee?
Shipping is free on all orders above ₹500. For orders below ₹500, standard shipping rates apply (visible during checkout).
How can I track my order?
You’ll receive tracking details via SMS and email as soon as your order is shipped.
🔁 Returns & Refunds
What is your return policy?
You can request a return or exchange within 7 days of delivery. An unboxing video is required as proof.
Who pays for return shipping?
Customers must pay ₹100 for return pickup unless the product is damaged or incorrect.
When will I get my refund?
Refunds are processed within 8–15 business days after we receive and inspect the returned item